Charter Spectrum Cable will have to answer to the Federal Government about why they did not provide NBC network programming during key broadcast events this winter.
Cable subscribers missed out on the Super Bowl and Winter Olympics programming this year when the cable operator and the NBC affiliate in Idaho did not come to an agreement for carrying the channel.
Because the cable company has an agreement with the Town of Jackson to utilize streets and rights of way to provide cable hookups, it must follow certain guidelines.
Many residents say that Charter failed to provide the required notice of a programming change to its subscribers; and provided false or misleading information to its subscribers regarding options for accessing programming.
Now, after a unanimous vote of the Town Council last night, a petition will be filed with the Federal Communications Commission that may include requests that Charter restore the blacked-out channel, correct misleading statements made to subscribers, and pay fines.
Additionally, the Town will ask for records to determine if the franchise agreement has been properly operated.
No clear timeline was discussed on the potential resolution of the issue.